Privacy Policy

PRIVACY POLICY – COBRA NEX At Cobra Nex, we take your privacy seriously. This Policy describes how we collect, use, and protect your personal data, in compliance with applicable data protection laws. 1. DATA COLLECTED 1.1. Registration Data: Full name, ID number, email, phone, and address. 1.2. Beneficiary Data: Name, group, and relationship to the client. 1.3. Financial Data: Payment history, invoices, and, where applicable, partial card data (last 4 digits) for identification. 1.4. Navigation Data: IP address, device type, and access logs for audit and security purposes. 2. PURPOSE OF USE We use your data to: - Process payments and issue invoices. - Identify you and ensure account security. - Send notifications about due dates, receipts, and company communications. - Provide technical support and improve our services. - Comply with legal and regulatory obligations. 3. DATA SHARING We do not sell your data. We share information only with: - The Company linked to your account (for administrative and financial management). - Payment Processors and Banks (strictly to process transactions). - Judicial or government authorities, when required by law. 4. SECURITY We adopt robust technical and administrative measures to protect your data, including encryption in transit (SSL/TLS), strict access control, and security monitoring. 5. YOUR RIGHTS You have the right to access your data, correct incomplete or outdated data, and request portability or deletion (except for data we are required by law to retain). 6. CHANGES This policy may be updated. We will notify you of significant changes via the Platform or email. 7. CONTACT To exercise your rights or ask questions about privacy, visit our Support Center.